FAQ

Our team is always striving to provide the best support to help you with any questions related to conference attendance and to make information more transparent and instantly accessible, we've started gathering most frequently asked questions on the page below.

If you can't find an answer to your question below – contact us via [email protected].

Workshops

  • Where can I find all the prerequisites I need for workshop?

    2-3 days before the workshop you’ll get an email with all the instructions: how to connect to the remote workshop, what to install in advance, etc.

  • How can I participate in workshops?

    Free Workshops are the complementary part of Full Tickets. They will be run remotely via Zoom. All Full Ticket holders will get an email with the link to register to these workshops. The recordings of most workshops will be shared with full ticket holders after the conference.

Technical questions (Remote attendance)

  • What to do if the stream or Spatial.chat or Discord channel don’t work?

    Please contact us via #troubleshooting channel on Discord. The link to join Discord will be sent by email and will be on the website on the days of the livestream.

Program

  • You will get an email with all the information you’ll need at the conference about 2-3 days before the event & we'll duplicate the message on the day of the conference before the stream.

    If you didn't receive the email, please check your spam folder.

    And if you still haven't found the email, please contact us via [email protected]

    You will get an email with all the information you’ll need at the conference a few days before the event.

Recordings

  • Will I receive the workshop recordings and when?

    The recordings will be sent to your email you've registered with a few days after the workshop.

    Please note the recordings are available for those who have tickets with full access to all the conference activities, as well as multipass holders.

  • Will I get access to talk recordings and when?

    If you are a Multipass or Full ticket holder you'll get access to talk recordings immediately after the conference.

    If you are a Watch-only ticket holder you'll get access to talk recordings in around a month after the conference.